FAQ
If you don’t find an answer to your question, feel free to contact us via email or through the contact form on the ‘contact’ page.
Administrative
It’s as simple as sending us your demo of the track or full project when you contact us.
This allows us to understand the style and intent of the project, so we can better determine which offer to direct you towards.
Once the offer has been defined, the quotation is used to summarize what is included in the service, as well as its total price including VAT.
This is for information purposes only, and does not commit you to anything.
It is done after validation of the quote.
We accept bank transfers and PayPal payments.
To start our service, we ask for a deposit of 50% of the total amount.
This creates two-way security and guarantees you a slot in our calendar for your project.
It’s possible to cancel an order only if its execution hasn’t started, and within 7 days after the quote validation.
Project
Absolutely! It’s even recommended to allow us to understand the direction you want to take and incorporate your ideas.
We recommend sending us a demo of your song, with the export of your separate tracks, without any effects (dry).
We advise you to make a WeTransfer and send the download link by e-mail or via the contact form.
By default, we send a file ready for streaming platforms in WAV format, 24 bits, 44.1 kHz.
It all depends on your project.
Drawing up a quote will also entitle you to an estimate of the time needed to complete your project.
Our policy is to work you until you are satisfied.
That’s why all alterations are free of charge, within reasonable limits of course.
About Us
We are a team of enthusiasts whose goal is to enhance everyone’s sound experience.